Assistance to Public and Private Institutions in optimizing their performance, based on existing and future challenges and needs.
This area focuses on the analysis of company operations, diagnosing, developing and implementing of improvement plans. On a case by case basis, the use of technology and information systems to support corporate objectives and strategies of companies can be included.
We align management strategies, technology strategies and information systems and organizational strategies to improve efficiency in the governance of institutions.
Business Intelligence & CRM
Implementation of Business Intelligence, a process and application platform credited with supporting managerial decision making, through efficient data collection, organisation, analysis, share and monitoring.
Implementation of Customer Relationship Management (CRM), a platform designed to manage a company’s interactions with its clients (current and potential) from the automation of its sales and pre-sales processes, customer services and technical support.